オンブズ・オフィスのホームページへようこそ。カーソルを上部英語表記メニュータブに当てるとメニューごとの日本語ページが選択、展開できます。
Welcome to Ombuds-Office website and is available in both English and Japanese.
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About the Ombuds Office
The OIST Ombuds Office was established in June 2019 by former President Peter Gruss. The OIST Ombuds Office is a safe space where anyone working or studying at OIST Graduate University is welcome to discuss work-related concerns, problems, or disputes in confidence.
Do not hesitate to contact us if you have any work-related interpersonal difficulties, communication problems, departmental conflicts, misunderstandings, harassment, violation of University policy, managerial dilemmas, supervisor/employee issues, or other work-related concerns.
You may contact us anytime using our external e-mail address. We will arrange a time for you to visit and discuss your concerns, evaluate your situation, and explore the options for alternative dispute resolution or formal process. Meetings can be held in person or online.
Our office supplements, but does not replace, the University's formal channels.
What to Expect from the Ombuds Office
A brief introduction to our role, guiding principles, and the support we can provide.
The Ombuds Office: A Guide to Our Services
Confidential • Neutral • Independent • Informal
The Ombuds Office is a safe, off-the-record resource designed to help you navigate workplace concerns, resolve conflicts, and explore options in a non-judgmental environment.
We invite you to come with an open mind to explore multiple perspectives and potential solutions. The Ombuds is a partner in problem-solving, not a "fixer" who acts on your behalf. Our goal is to empower you with the tools and options to resolve concerns effectively and informally.
Understanding Our Role
To help manage expectations, the table below outlines what you can expect from our services and the limitations we maintain to ensure neutrality.
Our Core Principles
Confidentiality: We do not disclose any identifying information you share during our discussions without your permission (except in cases of imminent risk of serious harm).
Neutrality: We remain impartial and do not take sides. We advocate for a fair process, not for a specific individual, organization, or outcome.
Independence: We operate outside of the formal organizational structure to ensure our neutrality and independence.
Informality: We are an off-the-record resource. We do not conduct formal investigations or participate in any formal administrative or legal proceedings.
For more information, visit our website: https://www.oist-ombuds.jp/
What the Ombuds Office does
People come to the Ombuds Office for many reasons. Sometimes visitors want to talk. Some are reluctant to go through formal channels. Some need to figure out where to go or what they should do next. If you are still determining whether the Ombuds Office can help, please contact us, no matter how big or small your issue is. All conversations with the Ombuds Office members are confidential, voluntary, and free.
Listens in a non-judgmental and objective way.
Answers questions or with permission refer to others.
Provides and explains information about University policies and processes.
Offers a channel to anonymously and confidentially raise concerns and works toward systemic change if necessary.
Confidentially assists you (only with your permission) in resolving a dispute or conflict.
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